About Course

***THIS IS A DEMO COURSE – YOU CAN ACCESS SELECTED VIDEOS & QUIZES ONLY***

CLICK HERE TO DOWNLOAD THE COURSE BROCHURE

Welcome to our cross-cultural blended learning course by Blackbird. In the course we’ll cover a number of areas:

  • What is culture? How does it affect the way we work?
  • How can I lead a cross cultural team to maximize results & minimize misunderstandings?
  • What problems can I expect when working with cultures very different from mine?
  • And finally what tools and practices improve the quality of cross cultural communication with clients & team members?

We’ll address these questions and more in detail. This course is designed with and for professionals, managers and students who work with other cultures on a daily or ad hoc basis, in person or online.

With our course you’ll get access to the GlobeSmart® Diagnostic Tool — to help you build awareness, reflect on your team map and see what difficulties you and your colleagues might run into.

  • You’ll get culture guides to more than 95 cultures with a special focus on business communication
  • You also get access to 6 learning modules: each takes about 2 hours to accomplish.
  • The modules will support you in building cultural competence, guide you through work with different cases and help to transfer your knowledge into your daily work

The great thing about this blended learning format is that you will have a chance to ask questions during our live Q&A sessions held every month

Our course packed with quizzes, video lectures and extra resources which will help you in:

  • Establishing Relationships
  • Working in Teams and Leading teams
  • In Building Agreements & Handling Disagreement
  • In Making Decisions
  • And in Customer service

Enjoy our course and see you at the Q&A sessions!

FUNCTIONALITIES:

  • live Q & A session
  • Ask the expert – form to ask 1 question
  • Module checklist
  • Materials to download
  • Book a coaching session linki do produktu coaching session

CLICK HERE TO DOWNLOAD THE COURSE BROCHURE

MEET THE TRAINERS:

 

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What Will You Learn?

  • learn how cultural differences affect work
  • diagnose your preferred style with The Glob Smart Tool
  • get tools to help you map differences & build solutions
  • get access to 6 learning modules
  • get access to live sessions with our trainers
  • get access to guides to over 95+ cultures

Course Content

MODULE 1 – Introduction

  • Introduction
    01:04

MODULE 1 – Lesson 1: What is culture

MODULE 1 – Lesson 3: Dynamics of a crosscultural team & GlobeSmart Tool

MODULE 1 – Checklist

MODULE 2: Introduction

MODULE 2: Feedback

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Material Includes

  • Presentation
  • Reflection sheet
  • GlobSmart dimensions with questions
  • Glob Smart Team questions

Audience

  • managers who manage crosscultural teams
  • foreign students
  • expats
  • employees who work with other cultures
  • customer service representatives