About Course

This course is focused on business emails. It is designed for students at min B1 level. Perfect for B1-B2 students. 

In this course you will learn:

  • how to structure your emails logically
  • how to be conscise in your emails 
  • how to use plain English 
  • how to choose the right tone for your email 
  • how to be pro-active rather than negative in your emails
  • how to use BCC, CC, FWD correctly 
  • how to follow email netiquette 

Course structure: 

Module 1: Introduction and email structure (video + exercises)

Module 2: Plain English and tone in emails (video + exercises)

Module 3: Using CC, BCC, FWD in emails (video + exercises)

Important information: 

Closed questions are automatically graded. Open questions are not graded. You can see sample correct answers in the ANSWER KEY LESSON at the end of the module/ section. 

LENGTH OF THE COURSE: 30 min of video time + 30-40 min of exercises

Author: Alicja Sekret alicja.sekret@hello-blackbird.com


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Course Content

Lesson 1: Structure, purpose and concision

  • Video 1
  • Exercise 2: Poor email – rewrite this email
  • Exercises: answer key
  • Exercise 1: Email structure

Lesson 2: Plain English, style & tone

Lesson 3: Netiquette – CC, BCC, FWD & follow ups

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Material Includes

  • Text lessons and phrase list


  • CEFR English: B1-B2